Distributors

We welcome distributors cooperation with SingTown.Especially:

  • Offline maker space/DIY workshop/university community
  • Online interest group/maker group
  • Global robot shop/open source hardware shop

We can offer up to 30% discount.

Please provide your contact information, estimated sales for one year, and major business Models. Send to email yuan@singtown.cc

Distributors Terms

Please read the entire agreement. By using and ordering from this website you agree to these terms.If you have any questions or concerns, feel free to contact us.

Payment

For distributors, we offer PayPal (currently not available), telegraphic transfer, Alipay. Please email to info@singtown.com to get the T/T information.

Delivery

If the order is in stock, we will ship the goods within 1-2 days after confirming that the payment is received. Normally, if we confirm receipt of payment in the morning, we will ship it before 20:00 on the same day.

Shipping

For international express delivery, please fill in the exact delivery address directly. We will use DHL, FedEx, TNT, UPS, EMS, etc. to ship. For different regions, we will choose different courier companies to ensure faster and more stable transportation.

If the delay is caused by bad weather or other disasters, the courier service guarantee will be suspended. If your package is late due to snow or other natural disasters anywhere on the route, we will not be able to return the shipping cost. Including but not limited to meteors, natural disasters, earthquakes, floods, etc.

Note: Due to the special nature of the battery, orders containing batteries may be slower in transit, depending on the courier company.

Tax and invoice

For all international orders, you are responsible for all VAT, customs duties, consumption taxes, handling fees, agency fees, customs clearance fees, etc. in the importing country.

The customs forms will accurately describe the contents and cost of your order. We cannot mark orders as “gift”, “sample”, “educational” or lower the values.

Refund

We can only accept unopened products, 30 days after receipt (the delivery date shall prevail). The return shipping cost is borne by the Customer. All refunds are returned to the original Account. Please contact us before returning any packages! We are very responsible, I hope you too. If you have any questions, we will help you to solve them!

Limited Product Warranty

Buyers should check when you receive the product. If the product has quality problems, we will return it and repair it.

The warranty will not apply if the product fails or is damaged due to an accident, abuse or misuse. Including but not limited to, broken, influent, high voltage (Positive and negative reversed) burn.

The distributor sells the products and the distributor is responsible for the after-sales service.